The Banco Metropolitano de La Habana on the night time of April twelfth alerted the issues its prospects are experiencing with the Copan Transfermóvil software and defined what must be carried out to ensure that the scenario to return to regular.
In response to an official be aware launched on social networks, “In latest days, Banco Metropolitano prospects who’ve registered on the Transfermóvil platform have encountered difficulties with the “Create PIN Code” and “Affiliate Account” choices.
They added: “Till this problem is resolved, prospects can entry Telebanca and request a digital PIN by means of the automated response system and, on the Transfermóvil platform itself, use the ‘My Accounts’ choice to hyperlink new accounts.”
Of the aforementioned Cuban financial institution, with greater than one million prospects in Havana, they confirmed that “with the operators of Telebanca, prospects can seek the advice of and make clear any doubts on this respect interactively” and likewise apologized for the inconvenience induced to our prospects. this short-term problem.
Financial institution of Havana and Transfermobile within the Metropolitan
What’s Transfermóvil and what’s it like in Cuba? Effectively, this can be a digital monetary providers platform that permits customers to carry out numerous transactions by means of their cellphones. This software was developed by the state firm ETECSA (Cuban Telecom Firm SA) in collaboration with a number of Cuban banks, similar to Havana.
Among the many transactions that may be made by means of Transfermóvil are: cash transfers between financial institution accounts, cell phone recharges, fee of public providers and purchases in digital shops in Cuban pesos and freely convertible forex (MLC). Along with that, the app additionally supplies the power to examine checking account stability and transaction historical past.
As for the Banque Metropolitano, on at the present time of April thirteenth, it additionally stories how the forex trade charges are in its workplaces. The US greenback follows the trade charge at 110 Cuban pesos, the euro at 129 pesos, the Canadian greenback at 87 Cuban pesos, and the pound sterling at 146 pesos.